Head of Sales Operations, Central and South America
Job Description
### **About the Role**
We’re looking for a thoughtful, strategic, and impact-driven **Head of Sales Operations** to lead our Central & South America (CASA) region. If you're excited about driving growth through smarter processes, meaningful insights, and collaborative leadership—this role is for you.
You’ll play a key role in helping our regional sales teams work more efficiently and successfully. Beyond the numbers and systems, we’re looking for someone who’s passionate about empowering others, brings a sharp perspective, and is ready to influence how we grow in LATAM.
This is a chance to lead with intention, shape outcomes, and bring more women’s voices into how we operate at scale.
### **What You’ll Do**
- Design and implement regional sales operations strategies that boost productivity, focus, and long-term impact.
- Own forecasting, pipeline health, and performance analytics to help the business make smarter, faster decisions.
- Establish and improve key sales processes—from lead management to customer engagement frameworks.
- Champion CRM adoption and ensure clean, actionable data throughout the funnel.
- Partner with sales leadership and the CASA GM to set KPIs, review performance, and improve territory planning.
- Collaborate cross-functionally with marketing, finance, and customer success to build cohesive go-to-market strategies.
- Identify opportunities to automate, simplify, or streamline how our teams work.
- Coach and develop the sales operations team—fostering a culture of excellence, equity, and growth.
- Keep an eye on the market: analyze competitor moves and local trends to inform how we evolve.
### **What You’ll Need**
- 7+ years of experience in business or revenue operations—ideally in sales-heavy environments across LATAM.
- Strong understanding of CRM systems, forecasting tools, and performance tracking.
- Experience leading cross-functional teams and aligning stakeholders around shared goals.
- A data-first mindset, with the ability to turn insights into action.
- Clear, empathetic communication skills and a collaborative leadership style.
- Comfort navigating complex organizations and evolving priorities.
- Full fluency in **Spanish and English**.
- Willingness to travel across the region when needed.
### **Preferred Qualifications**
- Bachelor’s degree in Business, Economics, Finance, or related field; MBA is a plus.
- Experience in fast-paced, high-growth companies—bonus if you’ve supported GTM or revenue teams.
- Passion for mentoring others and building inclusive, high-performing teams.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).